Trade Services Settlement (Custody Operations) | Bank | Contract

Job Scope 

• Monitor daily workflows for the settlement of Asia market trades (equity, fixed income, funds, IPOs etc).
• Manage client enquires on trade settlement issues and adhere to SLAs.
• Follow up and resolve settlement issues; handle transaction settlement processing (processing updates to client accounts, handling exceptions, investigation and resolution of asset and cash breaks).
• Collaborate with internal teams and sub custodians to resolve issues to meet client requests and risk and control requirements.
• Identifying operational inefficiencies, performing analysis and contributing to process improvements and control enhancements.
• Review and update Standard Operating Procedures (SOP), ensuring that processes are in compliance with policies and regulations.
• Perform a controller’s role, review and guide team mates on issue escalations.
• Complete root cause of analysis and identify appropriate remediation actions.
• Have a good knowledge of custody settlement procedures/systems and is a subject matter expert on the assigned markets.

Job Qualifications

• Degree or an equivalent combination of education and relevant experience.
• Preferably with 3 or more years of experience in custody operations, brokerage, securities processing, middle office, financial services.
• Excellent understanding of operational risk, controls, and exception management.
• Ability to adapt quickly to new systems and having an AI and digital mindset.
• Proven ability to manage multiple priorities in a high volume, time sensitive environment.
• Attention to detail with a demonstrated commitment to accuracy and quality.
• Effective communication skills, including the ability to clearly document issues and collaborate across teams.
• Willingness to support work schedules on public holidays, when business requires.